Batesville-Manchester: Quality Manager

Position Summary: Lead the effort to plan and coordinate improvement activities concerned with the quality control areas of prevention, appraisal, internal failure and external failures. This position is responsible for designing and implementing the plant quality system. Analyzes and improves quality year after year.


Essential Duties and Responsibilities: Provides leadership to develop engineering organization, and procures high levels of talent to meet company strategy as well as tactical plans.


Design and implement quality system controls and processes, including testing, standards, inspection, audit, document control, and customer and vendor feedback loops.

Utilizes Kaizen and lean manufacturing techniques to continuously improve the quality and operational effectiveness of the plant.


Prepares annual budgetary plans and prepares Capital Funds Requests for quality projects.

Assures effective inspection to the product to catch defects at the earliest possible point, and to provide outgoing quality levels congruent with objectives.


Develops and assures program for Diamond Standard Quality audits.


Maximizes quality of product by improving reliability of equipment, improving assembly methods, and implementing poke yokes.


Prepares bid sheets and contracts for quality improvement projects.


Evaluates Cost of Quality data using root cause analysis and recommends countermeasures.

Responsible for verifying newly installed machines and equipment to ensure reliability of machine to meet quality specifications.


Works with other facilities to spread best practices throughout the organization; and other duties as assigned.


Supervisory Responsibilities: Directly supervises employees. Carries out supervisory responsibilities in accordance to company policies, the Code of Ethical Business Conduct and applicable laws. Responsibilities include interviewing, hiring and training employees; planning, assigning and directing work; appraising performance, rewarding and disciplining employees; addressing complaints and resolving problems.


Travel: Employees must be able to travel 10 percent of the time.


Education: Bachelor’s degree (BA) or equivalent from a college or university in Engineering; and 5-7 years related Plant Engineering or Quality Control experience and/or training; or equivalent combination of education and experience with an emphasis in quality systems, lean manufacturing and maintenance.

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